TERMS & CONDITIONS

1. Introduction

Welcome to Ace Ultra Premium USA. These Terms and Conditions govern your access to and use of our website, services, and products. By visiting, browsing, or purchasing from our site, you agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use our website.

Ace Ultra Premium USA reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website following such changes constitutes your acceptance of the revised Terms.

2. Eligibility and Legal Compliance

Our products are intended for adults aged 21 and over (or the legal age in your jurisdiction). By using our website, you confirm that:

  • You are of legal age to purchase and consume vape or hemp-derived products in your location.
  • You will not share or distribute our products to anyone underage.
  • You comply with all applicable federal, state, and local laws regarding vape, hemp, or nicotine-based products.

Ace Ultra Premium USA assumes no responsibility for the use of our products in jurisdictions where the possession or sale of vape, hemp, or nicotine products is restricted or illegal.

3. Product Information and Availability

We strive to ensure all product descriptions, prices, and images on our website are accurate and up to date. However:

  • Product availability may vary based on inventory, demand, or regulatory restrictions.
  • Prices are subject to change without prior notice.
  • We reserve the right to discontinue, limit, or modify product quantities at any time.
  • All products are intended for personal use only and may not be resold, redistributed, or modified without written authorization from Ace Ultra Premium USA.

4. Ordering and Payment

When you place an order with Ace Ultra Premium USA:

  • You agree to provide accurate, complete, and current information during checkout.
  • We reserve the right to refuse or cancel any order at our discretion — including cases involving suspected fraud, payment disputes, or violations of these Terms.
  • Accepted payment methods include Apple Pay, Zelle Pay, Venmo, Bitcoin, and other secure options listed at checkout.
  • All transactions are processed using encrypted payment gateways to keep your information private and secure.

5. Shipping and Delivery

Ace Ultra Premium USA offers fast, discreet, and reliable shipping across the United States and select international destinations.

  • All orders are discreetly packaged for privacy and product protection.
  • Delivery times vary depending on location, carrier, and order volume. Estimated delivery timelines are provided at checkout.
  • Customers are responsible for ensuring that all shipping information is correct. Ace Ultra Premium USA is not liable for lost, delayed, or misdelivered packages due to incorrect addresses or customs-related delays.

For full details, please refer to our Shipping Policy page.

6. Returns, Exchanges, and Refunds

Due to the nature of vape and concentrate products, all sales are final. However, your satisfaction remains our top priority:

  • If you receive a defective or incorrect product, contact our support team within 48 hours of delivery.
  • Refunds or replacements will be issued at our discretion after reviewing your claim.
  • We cannot accept returns for opened, used, or tampered products.

Please review our Warranty & Return Policy for more information.

7. Intellectual Property Rights

All content on this website — including text, product descriptions, images, graphics, logos, and overall design — is the exclusive property of Ace Ultra Premium USA and is protected by U.S. and international copyright laws.

You may not copy, reproduce, distribute, or modify any materials from this website without prior written consent from Ace Ultra Premium USA.

8. Limitation of Liability

Ace Ultra Premium USA and its affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • The use or misuse of our products or website.
  • Errors, interruptions, or delays in accessing our services.
  • Third-party links, services, or information referenced on our website.

All products are used at the consumer’s own risk. Please consult a licensed professional before using any vape, hemp, or nicotine-based products.

9. Health and Safety Disclaimer

Our products are intended for adult recreational use only and are not designed to diagnose, treat, cure, or prevent any disease. Statements on this website have not been evaluated by the Food and Drug Administration (FDA).

Use responsibly and in accordance with all applicable laws. Do not drive, operate machinery, or perform tasks requiring alertness while under the influence of nicotine or hemp-derived compounds.

10. Privacy and Data Protection

Your privacy is important to us. We are committed to safeguarding your personal information and maintaining transparency about how it is collected and used. Please review our Privacy Policy for complete details on our data collection, storage, and protection practices.

11. Governing Law

These Terms and any disputes arising from your use of this website are governed by and construed in accordance with the laws of the United States and the State of California (or your applicable jurisdiction).

All legal actions shall be brought exclusively in the competent courts of that jurisdiction.

12. Contact Information

If you have any questions about these Terms & Conditions or our policies, please contact us through our Contact Page or by email